Jobs with Pack Ventures portfolio companies

Work with Huskies building great companies

Social Media Community Manager



Marketing & Communications
Seattle, WA, USA
Posted on Saturday, September 16, 2023
Marketing, Sales & Success

Social Media Community Manager

Why Alongside?

Every student struggles with issues that affect their mental health, and left unaddressed these issues grow into much larger problems. Overburdened school counselors and staff are stretching as far as they can, but it's impossible to meet the need. With Alongside, schools can provide 24/7 preventative mental health support for every student and save counselors and staff time to focus on tier 2 and 3.

Using our app, students use a chatbot to talk to the llama and get personalized support developed by our team of clinicians. The llama makes it comfortable for students to open up about their specific challenges for 80+ issues. Students learn skills to solve their own problems and commit to concrete goals to take action in real life. The app is designed for middle and high school students, and the company works exclusively with schools

About This Role

We are seeking a qualified Social Media Community Manager to join our team at Alongside. As the Social Media Community Manager, you’ll engage audiences across social media networks to strengthen customer relationships, increase brand visibility, and promote brand authenticity. Ultimately, you should be able to act as the face and voice of our brand and manage all community communications. This is a remote position and the company has employees based across the US.

What You'll Do

  • Develop and implement social media campaigns across multiple platforms (e.g. LinkedIn, Instagram, Facebook, Twitter, TikTok)
  • Provide engaging text, image and video content for our social media accounts
  • Respond to social media comments and queries in a timely manner
  • Organize and participate in events to build community and boost brand awareness
  • Build relationships with customers and potential customers
  • Coordinate with Marketing, Sales and Customer Success to ensure brand consistency
  • Measure, optimize, and enhance the performance of our social media community efforts
  • Stay up-to-date with digital technology and community management trends

Who You Are

  • Proven work experience as a community manager; experience in K-12 education a bonus!
  • Experience launching community initiatives (e.g. creating a podcast, building an online forum, writing an email newsletter)
  • Excellent verbal communication and writing skills
  • Proficient with social media and community management tools
  • Craves data and can identify and track relevant community metrics (e.g. growing follower base, repeat attendance at events)
  • Thrives working on a small, entrepreneurial team in a dynamic and fast-paced environment
  • Loves juggling multiple tasks and projects and can prioritize effectively
  • BS degree in Marketing or relevant field


Compensation will be commensurate with other early stage startup companies and will include both salary and an equity component.

If interested in the position, please send your resume to jobs [at]

Learn more about Alongside

Alongside provides every student the 24/7 mental health support they urgently want and can’t get from overburdened counselors.